Refund policy

Return & Refund Policy (Pakistan)

We offer a 1-day return policy from the date you receive your order anywhere in Pakistan.

Return Conditions

• Item must be unused, unworn, and in original packaging
• Tags must be attached
• Proof of purchase is required

How to Return

• Email us at areebaasad101112@gmail.com to request a return
• After approval, you will be given our return address
• Customers are responsible for return courier charges
• Returns without approval will not be accepted

Damaged or Wrong Items

If you receive a damaged, defective, or wrong item, contact us within 24 hours of delivery. We will resolve the issue or offer a replacement/refund.

Non-Returnable Items

We do not accept returns for:

• Sale items
• Gift cards
• Customized/personalized items
• Personal care products

Refunds

• Refunds are processed after inspection of the returned item
• Amount will be refunded via bank transfer / EasyPaisa / JazzCash
• Processing time: 2–3working days